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Shipping Policy

Last updated: June 26, 2026. All shipping and logistics are managed by the marketplace or brand you purchase from.

Merchant-Managed

All shipping, packaging, and logistics are handled by the merchant you buy from — Nykaa, Meesho, Amazon, etc.

Delivery Timelines Vary

Estimated delivery times depend on the merchant's policies, your location, and the courier partner used.

No Direct Sales

Trevia Shopping is a discovery platform. We do not ship or package any products.

1. Overview

Trevia Shopping does not ship, package, or handle any physical products. We are a product discovery, AI search, and virtual try-on platform. When you click "Buy Now" on Trevia Shopping, you are redirected to a third-party merchant's website where the actual sale, payment, and fulfilment take place.

All shipping, delivery timelines, packaging, and logistics are the sole responsibility of the respective marketplace or brand from which you make your purchase.

2. Merchant-Managed Shipping

Each of our affiliate merchant partners has its own shipping infrastructure and policies. Below is a general reference:

  • Nykaa: Ships across India. Delivery via Blue Dart, Ecom Express, and other partners. Standard delivery is 3–7 business days. Free shipping on orders above a minimum threshold.
  • Meesho: Ships pan-India. Delivery typically in 5–8 business days. Uses its own logistics network.
  • Amazon India: Prime members get next-day or same-day delivery in eligible cities. Standard shipping is 2–7 days.
  • Flipkart: Delivery in 2–7 business days via Ekart Logistics. Flipkart Quick may offer same-day delivery in select cities.
  • Myntra: Delivery typically in 3–7 business days. Free shipping is available on orders above a minimum cart value.

Please refer to each merchant's official shipping policy for accurate, up-to-date information.

3. Delivery Timelines

Delivery timelines are estimates provided by the merchant and depend on:

  • Your delivery location (metro vs. tier-2/3 city vs. rural).
  • The merchant's warehouse location and stock availability.
  • The courier partner assigned to your order.
  • External factors such as weather, public holidays, or logistics disruptions.

Trevia Shopping is not responsible for delays caused by the merchant's logistics operations.

4. Packaging

All packaging is designed and managed by the merchant or the brand. Trevia Shopping has no control over packaging materials, labelling, or presentation. If you receive damaged packaging or an incorrectly packed order, please contact the merchant's customer support directly.

5. International Orders

Most of our affiliate partner platforms (Nykaa, Meesho, Flipkart) primarily serve customers within India. For international delivery, please check the individual merchant's global shipping policies. Amazon India may facilitate international shipments for select product categories.

Customs duties, import taxes, and any international surcharges are the responsibility of the buyer and are governed by the merchant's international shipping terms.

6. Shipping Issues

For any shipping-related concerns — including delayed delivery, lost parcels, damaged packages, or incorrect items — please contact the merchant from whom you purchased:

  • Use the merchant's app or website to track your order and raise a complaint.
  • Contact the merchant's customer support team with your order ID.

If you need help identifying the right merchant support channel, you can also reach us at support@treviashopping.com and we will do our best to assist you.